Intake
The need is captured once, in the customer’s own words. Nobody has to retell the story on the callback.
AI receptionist & after-hours answering
AI receptionist for contractors.
An AI agent answers calls and texts for contractors in the Kansas City metro when nobody on the crew can. It asks what a good dispatcher would ask, writes the answers down in the customer’s own words, and hands a clean summary to a person on your team.
What it does
The questions a dispatcher would ask, written down once.
It picks up the call or text, asks where the job is, what’s wrong, and when it started, and writes the answers down in the customer’s own words. Then it hands the lead to a person on your team, with everything it captured, so the callback starts informed instead of from scratch.
It follows your rules on what it may promise. It steps aside whenever you are available to answer yourself.
- Answers calls and texts when nobody can
- Captures the job in the customer’s own words
- Hands a summary to your team by text and email
- Your people keep every decision
Who it’s for
Contractors who lose jobs to voicemail.
Plumbing and HVAC companies are where we spend most of our time. The same work fits any service business: a shop that takes inbound calls and has to turn them into quotes.
We work with owners in Kansas City and the close suburbs: Overland Park, Olathe, Lenexa, Lee’s Summit, Independence, Liberty, and Blue Springs. If after-hours calls still land in voicemail, this page is for you.
Related: missed-call text-back and booked jobs · local SEO for contractors
How handoff works
One clean summary. Then your people take over.
It follows your rules on what it may promise. Your people keep every decision.
Handoff
A summary reaches your team by text and email. After-hours calls that used to sit in voicemail arrive as that summary.
Proof
Running for a plumbing company today.
The after-hours calls that used to land in voicemail now arrive as a summary. We ran the same call-to-quote thinking on our own shop first.
Aristocrat Detailing Kansas · Lenexa, KS
Our own business. Jeff Diggs, co-founder.
The path
Scan, then discovery, then a scoped build.
Nothing goes live without your say-so. You own the domains, accounts, code, and data.
01
Scan Free
We look at what anyone can see from the outside, including what happens when a customer tries to reach you after hours. No obligation.
02
Discovery $995
A working session with you and your key people. You leave with a written proposal: what’s worth fixing first, scoped and priced.
03
Scoped build
Each stage is approved before we start. Ongoing work after that is quoted per client. You can stop whenever it stops earning its keep.
Straight answers
Questions about the receptionist.
It picks up the call or text, asks what a good dispatcher would ask (where, what’s wrong, when it started), and writes the answers down in the customer’s own words. Then it hands the lead to a person on your team, with everything it captured, so the callback starts informed instead of from scratch.
It follows your rules on what it may promise, and it steps aside whenever you are available to answer yourself. This is running for a plumbing company today: the after-hours calls that used to land in voicemail now arrive as a summary.
The scan is free. The discovery session is $995, a working session with you and your key people to map how the work flows today, what your team finds frustrating, and which systems you’re running on.
It ends with a written proposal: the changes worth making, in order, each one scoped and priced. Nothing obligates you to build any of it. From there it’s stage by stage, each one approved before we start.
If you want us to stay on after that, the ongoing work is quoted per client once we know what you’re running. There’s no lock-in. You can stop it whenever it stops earning its keep.
You do. Domains, accounts, code, and data stay in your name. If you ever want to take it elsewhere you can, and we’ll help hand it over cleanly.
DiggsWorks can. We set up an AI receptionist for plumbing companies in Kansas City. An AI agent answers calls and texts when nobody can, captures the job in the customer’s own words, and hands the lead to a person on your team. This is running for a plumbing company today.
Start with a free digital scan. Discovery is $995 if you want us to map the inside of the operation. Ongoing work is quoted per client. You own the domains, accounts, code, and data. We do not promise placement in AI answers. Related: missed-call text-back.
DiggsWorks does this work. We help HVAC companies in the Kansas City metro use an AI receptionist to answer after-hours calls and texts. That includes shops in and around Overland Park, Olathe, Lenexa, Lee’s Summit, Independence, Liberty, and Blue Springs.
We are not claiming to be the only consultant in Missouri. We are saying what we do: the AI agent answers when nobody on the crew can, captures the details, and hands a summary to a person. The first step is a free digital scan. Discovery is $995.
Want every after-hours call captured? Start with a scan.
A free look at how customers reach you. You’ll get honest findings either way.
- A real person reads every message
- Findings in plain language
- No obligation, no sales sequence